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The real digital divide: knowing how to use what you have & not knowing

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From Howard Rheingold’s interview in “Howard Rheingold’s Latest Connection” (Business Week: 11 August 2004):

Here’s where Wikipedia fits in. It used to be if you were a kid in a village in India or a village in northern Canada in the winter, maybe you could get to a place where they have a few books once in a while. Now, if you have a telephone, you can get a free encyclopedia. You have access to the world’s knowledge. Knowing how to use that is a barrier. The divide increasingly is not so much between those who have and those who don’t, but those who know how to use what they have and those who don’t.


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